Daybreak Dental

Kim France 2 months ago

I've always had a lot of anxiety about going to the dentist because of past traumatic experiences. I almost canceled my appointment, but I'm so glad I chose Daybreak Dental on South Congress. I've been a patient here since I moved to Austin in 2023, and I've always had a great experience. I've never had any issues with overbilling or surprise charges, which I really appreciate. Dental care in the U.S. can be expensive, so I usually get my fillings done abroad and come here for my X-rays and twice-a-year cleanings because I trust this team. A huge thank you to Ellie, Dr. Patel, Rand, and Karla. Ellie is amazing. She was incredibly gentle, patient, and never made me feel rushed. She used both the ultrasonic scaler and hand instruments to make sure every tooth was thoroughly cleaned. As someone with dental anxiety, that level of care meant everything to me. I also appreciate Dr. Patel for giving me options instead of pressuring me into treatment. He explained everything clearly and let me decide whether I wanted a filling or preferred to monitor the tooth. That's the kind of honesty that keeps patients coming back. Rand helped make the whole experience feel relaxed and comfortabl

Daniel Cruz 2 months ago

I had a great experience with Dr. Patel and the whole team. Everyone was so friendly and made me feel comfortable from the time I walked in. Dr. Patel took the time to explain everything and answered all of my questions without making me feel rushed. I also really appreciated that the fees met my expectations and everything was explained upfront, so there were no surprises. Overall, it was a really positive experience, and I'll definitely be coming back. I would recommend this office to anyone looking for a dentist they can trust.

Holly 2 months ago

Do not recommend. Shady billing practices -they billed me for services my insurance explicitly marked as not billable to me, then gave me the runaround for months instead of fixing their own error. I switched to Daybreak Dental for a routine end-of-year cleaning that’s fully covered by my in-network insurance, and it’s been nothing but a headache since. They didn’t review the records my previous dentist sent showing I’d already had x-rays done that year, so they redid imaging that wasn’t needed -and then billed me for it. After I disputed, they removed one charge but kept trying to collect on another that my insurance specifically marked as not billable to the patient. When I called my insurer directly, I was told it’s the office’s responsibility to correct, not mine -yet Daybreak kept pointing the finger at insurance instead of fixing it on their end. Trying to bill patients for services their own insurance says they can’t charge for is shady. I will not be returning.

Mary South 5 months ago

What I really appreciated about my experience here is how streamlined and efficient the front desk and my dental hygienist was. They treated me with kindness and truly did a great job with my cleaning. I learned a lot about my teeth in the process as well because April was great at explaining everything! So glad I finally found a great dentist office!

Armaan Waland 7 months ago

I had such a great experience with Krissa at Daybreak Dental in Austin. From the moment I walked in, she made me feel comfortable and genuinely cared for. Going to the dentist can be stressful, but she has such a calm and reassuring presence that it honestly made the whole visit smooth and easy. She was very thorough, explained everything clearly, and made sure I understood what was going on before moving forward. I never felt rushed, and she took the time to answer my questions. You can tell she really cares about her patients and takes pride in her work. If you’re looking for someone who is professional, kind, and detail-oriented, I definitely recommend booking with Krissa at Daybreak Dental.